At LAHSI, our leaders foster our collaborative, value-driven culture, which enables our people to meaningfully advance their careers and better serve our clients. Cultivating an environment that enables creativity, embraces diverse perspectives and encourages new ideas help our clients accelerate their transformation to set their destination. It is this strong commitment from our leaders and the passion of our people that continue to make LAHSI a great place to work.
Founder & Chief Executive Officer
Tonya Madison is the Founder and serves as CEO of LAHSI Consulting Group. She is responsible for the management of operations, human resources, marketing and professional development functions.
About Tonya
Tonya has extensive experience in senior leadership roles at Fortune 500 companies and government agencies leading enterprise-wide strategic initiatives, digital and operational transformations. She is a visionary that has conceptualized and stood-up new capabilities in project/program management, performance management, process optimization, product and service expansion for some of the largest US and Global companies in manufacturing, healthcare, retail, utility and insurance industries.
The culmination of over fifteen years experience has led her to develop a proprietary people-first framework integrating core principles from industry-leading methodologies. Her philosophy is to go beyond point improvements to deliver holistic revenue-generating solutions while empowering clients to see, believe and own a new future in Operational Excellence.
EDUCATION & CERTIFICATIONS
Outstanding customer experience is no longer the exception, it's the expectation. To remain competitive in the marketplace, Operational Excellence requires an intentional look at your business processes and performance, followed by action.
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